Last Updated: April 20, 2026 | Effective: April 20, 2026
LOLA AI Solutions LLC — Puerto Rico, USA | support@lolasolutions.ai
We collect information you provide directly, including name, email, phone number, company, and job title when you sign up, contact us, or use our platform.
We automatically collect certain information about your device and how you interact with LOLA, including IP address, browser type, pages visited, and time spent on pages.
If you connect your CRM, email, or messaging accounts, we collect data from those integrations including customer names, email addresses, phone numbers, and conversation history.
We use the information we collect to:
We may collect your personal information through lead generation forms on our website or through advertising platforms including Meta (Facebook/Instagram). When you submit a lead form — whether through our website at lolacrm.com/campaign or via a Meta Instant Form — we collect the information you provide, which may include your name, phone number, WhatsApp number, email address, company name, and team size.
By submitting a lead form, you consent to LOLA contacting you via WhatsApp, phone, and email for the purpose of scheduling a product demonstration and providing information about LOLA services. We will not add you to unrelated marketing lists without your explicit consent.
You may opt out of communications at any time by replying "STOP" to any WhatsApp message or by emailing support@lolasolutions.ai.
We use the Meta Pixel and similar tracking technologies on our website to measure the effectiveness of our advertising campaigns. This data is processed in accordance with Meta's Data Policy. You may control ad preferences through your Meta account settings.
We do not sell your personal data. We may share information with:
We retain personal data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time. We will delete your account and associated data within 30 days of your request.
CCPA Rights (California): You have the right to know, delete, and opt-out of the sale of your personal information.
GDPR Rights (EU): You have the right to access, rectify, erase, restrict processing, and data portability. You can withdraw consent at any time.
To exercise any of these rights, contact us at privacy@lola.ai.
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences in your browser settings. Note that disabling cookies may affect LOLA functionality.
We implement industry-standard security measures including encryption, secure sockets layer (SSL), and regular security audits. However, no system is completely secure. We cannot guarantee absolute security of your data.
We may update this policy periodically. We will notify you of material changes by email or by posting the updated policy on our website.
If you have questions about this privacy policy or our privacy practices, contact us at:
Email: support@lolasolutions.ai
Support: lolacrm.com/support
Address: LOLA AI Solutions LLC — Puerto Rico, USA